Operations Coordinator

Key Responsibilities

• Financial Operations: Oversight of accounts receivable process and maintain local collection contacts to support centralized function.
• Monitor and control lease, contract maintenance, and special billing processes to ensure timely resolution of issues.
• Establish and control all related processes to support customer service and branch profitability.
• Fleet Operations: Complete Fleet Service activities such as licensing, permitting, in/out service vehicles, research and process citations.
• Track and coordinate asset outside services like unit jacket files, wash sheets, fueling, and other non-maintenance related services.
• Partner with Fleet Services to establish a collaborative relationship supporting licensing, permitting, citations, and other fleet operations.
• Perform process analyses and reviews in areas such as billing, 1211 reports, credit memos, citations, accounts receivable, licensing, and other areas.
• Investigate and recommend solutions or guidance for issues affecting profitability using tools like Qlikview or AS400.

Qualifications

• High school diploma or equivalent required, degree preferred.
• Interpersonal and relationship building skills with the ability to collaborate with branch team members.
• Cumbersome written and verbal communication skills.
• 2 years+ experience in customer service and financial administrative experience.
• Able to be agile and a quick learner, enjoy collaborative projects and continuous education.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint.

Physical Requirements

• Stand, walk, and sit frequently.
• Lift and/or move up to 25lbs/12kg occasionally.
• Use hands to touch, handle, and feel, and to reach with hands and arms.
• Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Schedule

Monday through Friday, 7:00 am to 3:30 pm.

Salary

$23.00 per hour

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics, and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category

Administrative

Job Function

Administrative Support

Job Family

General Administration