Operations Coordinator
The Operations Coordinator, REMOTE
Responsibilities
- Maintain daily flow of referrals to referral partner firms for entire region.
- Track and report compliance / ethics data for Regional Manager and Referrals Department Compliance Attorney.
- Support Regional Manager with keeping all case agreement records up-to-date.
- Support accounting staff with payment compliance by facilitating communication with partners.
- Build and maintain weekly / monthly progress reports to ensure partners are adhering to best practices playbook.
- Interact regularly with attorneys, case staff, and intake teams both internally and at partner firms.
- Occasionally travel to visit referral partners at their office. Travel expenses are reimbursed by the firm.
Requirements
- Bachelor's Degree or equivalent
- 2+ years of Business Development or Account Management Experience
- Effective communicator with a strong phone/Zoom presence and the ability to proficiently engage with other professionals through disciplined outbound call activity and email.
- Ability to learn and master new technologies quickly to develop a comprehensive knowledge of the company’s business model in order to answer all related inquiries.
- Ability to harness qualitative and quantitative data to inform decision making.
- Proficiency in Microsoft Office.
Benefits
- Affordable medical and dental insurance
- 401(k) plan
- Paid time off
- Paid holidays
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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