Operations Coordinator

A Day in the Life

This role will collaborate with sales representatives, internal/external customers, vendor partners, project managers and coordinators and others to:

• Meet the needs and expectations of both internal and external customers by gathering customer information and ensuring projects are completed on time.
• Effectively provide timely information people need to do their jobs; providing direct support to sales, vendors and customers to coordinate movement of equipment.
• Communicate on a technical and professional level while interfacing with vendors, contractors, architects, and customers clearly and succinctly in writing or verbally.
• Use systems, tools, and informal methods effectively to manage each project to completion while properly adhering to Company policies and procedures.
• Manage and run reports to ensure deadlines of the business and customer needs are met.
• Negotiate skillfully with customers and vendors to settle differences/conflicts effectively; win concessions with customers without damaging relationship.

Must Haves

• 3 + years experience working in a professional business environment required.
• 3+ years in a customer service role with ability to build lasting relationships.
• Able to thrive and succeed in a fast paced, high volume work environment.
• Enjoy working hard and being a self-starter; action oriented and full of energy; pursue everything with drive, energy and a need to finish well.
• Learn quickly independently and with direction. Relentless and versatile learning, open to change; enjoy unfamiliar tasks and can navigate new situations effectively.
• Composed, cool under pressure; can handle stress and is not knocked off balance by the unexpected.
• Adhere to an appropriate and effective set of core values; is widely trusted; seen as direct, truthful; can admit mistakes; can be candid with peers.
• Create effective peer relationships and can solve problems with peers; is seen as a team player; encourages collaboration.
• Ability to effectively problem solve, be proactive and be assertive in finding a solution.
• Excellent business verbal/written communication skills, including strong interpersonal and conflict resolution skills.
• Proficiency in MS Excel, Outlook and Word. Ability to navigate multiple systems and learn new systems easily.

Nice to Haves

• Knowledge of Construction/terms
• Prior logistics experience
• Accounting experience
• Knowledge of AI as it relates to operations coordination, logistics, and modular building management is a plus

Special Considerations

• Extended periods of time sitting and working on a computer.
• This role is an in office position based in Arcade, GA.
• Candidates will need to reside in this area.

Perks

• Great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!
• Resources for mental health and wellness.
• 10 days + 2 half days company-paid holidays.
• 401(k) Retirement Plan with Company Match.
• Company Paid Life Insurance.
• DailyPay, HSA, FSA, EAP and Pet Insurance.

Flexibility & Evolving Responsibilities

This job posting is intended to convey the general nature and level of work expected in the role. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Responsibilities may evolve over time, and team members may be asked to take on additional tasks or adjust their focus in response to changing business needs—sometimes with or without prior notice. This flexibility is a valued part of our culture and supports our commitment to collaboration, agility, and shared success.