Operations Coordinator

McKenzie Electric Cooperative (MEC) is seeking qualified candidates for a full-time, benefited position providing administrative and clerical support to the Operations Department and Substation & Metering division. This role involves coordinating projects across multiple departments and maintaining regular correspondence with members, vendors, and contractors.

Responsibilities

• Organizes work orders received from engineering.
• Coordinates with electricians as required for job completion.
• Assists with the distribution of meter cans to electricians and members.
• Coordinates deliveries with warehouse personnel and/or suppliers.
• Communicates with necessary staff when jobs will be worked and, when needed, calls members.
• Prepares service orders to energize services.
• Processes service orders for all of operations and completes and/or routes to appropriate personnel as needed.
• Assists with the coordination of annual/routine activities and reporting.
• Charges out material ticket jobs for maintenance.
• Processes electrical wiring certificates.
• Updates member information, work orders, and service order information in the customer information system.
• Provides clerical and administrative support for the Operations Department.
• Coordinates planned outages between Engineering Services, Operations Departments, and front office staff.
• Responds to member, developer, contractor, MEC staff, or electrician questions concerning service installations/inquiries, schedules appointments, receives and processes inspections, and updates computer records as required.
• Researches and responds to general member questions and concerns and directs phone calls to appropriate personnel as needed.
• Responds to requests for underground cable locates, contacts North Dakota One-Call for MEC locates, updates the One-Call database, and coordinates joint trench projects.
• Accumulates and processes data through appropriate reporting methods on a timely basis, including work order activity, outage incidents and restoration information, meter reports, maintenance records, and other Operations activities.
• Analyzes system information to coordinate required work, establish reporting to facilitate work coordination, assist Operations leadership with work scheduling, monitor performance, and address identified issues.
• Provides general administration support, including filing, copying, image scanning, and file management of related documents.
• Provides general administration and coordination support of projects between Engineering Services, Operations, and Accounting Departments as needed.
• Transmits and receives information over the company radio system with other employees in the field.
• Provides information and assistance to members in a manner that projects a favorable public impact for the Cooperative.
• Introduces potential residential and commercial members to the opportunities and benefits of receiving Cooperative services.
• Attends and participates in training programs for improvement of job knowledge, skill, and safety.

Requirements

• Associate’s degree or equivalent from a two-year college or tech school preferred; one to two years of related experience; or equivalent combination of education and experience.
• Valid Class D driver’s license is required.
• Basic understanding of PC-based Windows software operation.
• Basic spreadsheet and word processing skills.

About McKenzie Electric Cooperative

MEC is a member-owned electric cooperative based in Watford City, ND. Since 1945, our goal and commitment have been to improve the quality of life of our members while supporting the communities in which we operate by offering safe, reliable, and affordable electricity.

Benefits

• Health, Dental, and Vision coverage, effective from the first day of hire.
• 401(k) with 7% matching after one year.
• Pension plan at no cost to the employee, effective after one year.
• Short-term and Long-term disability coverage at no cost to the employee.
• Life insurance, including spouse and dependents, at no cost to the employee.
• Supplemental Life Insurance.
• Business Travel Accident coverage.
• Supplemental Accident Death & Dismemberment coverage.
• Flexible spending account.
• Accrued Vacation and Sick Pay.
• 12 Paid Holidays a year.