Operations Coordinator

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide hosts 20,000 events and entertains 165 million guests each year, powered by our depth of expertise across feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.

About the role

Legends Global is seeking an Operations Coordinator for the Greater Columbus Convention Center. This role assists with the day-to-day operations of the building, supervising set-up, tear-down, and facility management tasks.

Responsibilities

• Supervises set-up and tear-down of meeting rooms, risers, chairs, and stages for events.
• Supervises clean-up of convention or trade show floors, including booth and floor maintenance during events.
• Manages stock and equipment inventory, ensuring upkeep and repair of equipment.
• Performs basic operational duties as a working supervisor.
• Handles hiring steps, including interviewing, new hire paperwork, shift placement, and separation documentation.
• Assists the Manager of Operations with facility management, including directing, supervising, and scheduling all aspects of operations.
• Administers immediate disciplinary actions, including dismissing employees for department violations, and coordinates with HR on disciplinary matters.
• Interacts with guests in a friendly, courteous, and polite manner, offering assistance as needed.
• Provides exceptional customer service, understanding the importance of "The Magic is in the Details."
• Performs all other necessary duties as assigned.

Requirements

• Working knowledge of stage, riser, and chair set-up for varied events.
• Previous supervisory experience in a convention center atmosphere is a plus.
• Able to work flexible schedules, including weekends, nights, and holidays.
• Ability to assess situations and exercise decision-making authority.
• Must be able to climb stairs.

Qualifications

• One to two years of custodial, janitorial, or meeting set-up experience in hotels, hospitals, offices, or event requisition conversion in a commercial facility is preferred.

Skills

• Ability to become familiar with the facility floor plan and all sections of the facility.
• Ability to operate machinery used by the department, such as scrubbers, pallet jacks, chair carts, trash compactors, cardboard balers, and vacuum cleaners/extractors.
• Strong communication skills and ability to work as a team player.

Physical Demands

• Exposure to adverse weather conditions and various cleaning chemicals.
• Extensive walking, heavy lifting, climbing, carrying, stooping, crawling, and equipment operation both indoors and outdoors.
• Ability to lift and/or move up to 50 pounds.
• Must be able to work flexible and irregular hours.