Operations Coordinator

About the role

This Operations Coordinator role is within a Brazilian travel-tech company focused on the distribution of tourism products, travel e-commerce, partner support, and technology-enabled booking operations. The position emphasizes operational control, ensuring confirmed facts, pending dependencies, and exceptions are visibly separated and managed.

Responsibilities

• Reconcile operations-focused coordination with business support, ensuring each checkpoint leaves a visible source, owner, status, and next action within the travel-tech environment.
• Coordinate and track official travel role documentation, maintaining clear visibility of source, owner, status, and next steps.
• Review workflow and deadline management, ensuring operational checkpoints are traceable and owned.
• Document processes and generate reports, adhering to operations-focused coordination standards.
• Maintain quality control and source verification to prevent downstream rework.

Skills & Qualifications

• Confidently use travel official workflows and operations coordination tools in the context of Brazilian travel-tech.
• Apply data accuracy while tracking evidence and deadlines in a fast-paced operational environment.
• Document process compliance and escalate issues with clear reasoning for decision-making.
• Exercise judgment in follow-up actions, especially when coordination depends on external confirmations rather than assumptions.
• Ensure operational handoffs are complete, combining issue escalation, administrative support, and documentation to keep work traceable and secure.

Position Details

This is a full-time, associate-level role, 100% remote within the United States. Remote work is considered complete only when status tracking, follow-up, and documentation meet operational standards for traceability and readiness.

Pay

Base salary: $41,000–$62,000 per year.