Operations Coordinator

Position Overview

We are seeking a detail-oriented and highly organized Operations Coordinator with 1–2 years of professional experience to support our daily business operations. In this role, you will manage key operational tasks such as reviewing sales orders, onboarding new hires, maintaining CRM data, and managing the sales Operations inbox. This is an excellent opportunity for an early-career professional looking to grow within operations.

Essential Job Functions

• Collaborate with cross-functional teams and physician network customers to facilitate timely and accurate completion of orders
• Create and manage new orders from initiation through completion, ensuring accurate data entry and proper scheduling
• Provide exceptional customer service through responsive, professional communication and relationship building
• Review post-job deliverables to ensure compliance with company policies and quality standards
• Maintain and update internal databases and CRM systems, ensuring data accuracy and integrity
• Support and reinforce standard operating procedures (SOPs), promoting consistency and best practices
• Aid in preparing reports and summaries for Operations & Service leadership
• Identify operational challenges, communicate findings, and support process improvement initiatives
• Provide support across sales and service functions, escalating complex issues when appropriate and assisting with special projects

Qualifications

• 1–2 years of relevant professional experience (operations, administrative, customer service, or similar)
• Bachelor’s degree required
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Detail-oriented with a high level of accuracy
• Proactive problem-solving mindset and eagerness to learn
• Excellent written and verbal communication skills
• Ability to work both independently and collaboratively in a team environment
• Proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUP, basic formulas)
• Smartphone required

ADA- Physical Demands

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We are committed to providing equal employment opportunities to all employees and applicants, including individuals with disabilities. If you require reasonable accommodation during the application or interview process, please let us know. We will work with you to ensure that your needs are met in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk and hear. Must be able to lift, carry, push, or move materials weighing up to 15 pounds. Employees frequently use computer keyboards, regularly travel both short and long distances via walking within the work site. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Employees view computer monitors frequently.