Operations Coordinator

About the role

We are currently searching for an Operations Coordinator to provide administrative support to a high-volume clinical laboratory. This is a full-time, on-site opportunity supporting the National Institutes of Health (NIH) in Bethesda, Maryland.

Responsibilities

• Serve as one of the primary points of contact for visitors and clinical operations; handle requests for information.
• Assist the Department with organizational tasks (timekeeping, procurement, travel planning, event planning, and meeting scheduling).
• Maintain conference room calendar.
• Provide clerical and administrative support and respond to customer needs.
• Set up, organize, and maintain files and records.
• Answer calls and route, in order to respond to customers and refer callers to the appropriate subject-matter expert.
• Enter and retrieve computerized data and prepare correspondence and reports.
• Complete forms and prepare memoranda and correspondence.
• Conduct interviews with supervisors and employees to obtain information about organizational missions, function, and work procedures.

Requirements

• High School diploma required.
• Minimum of two (2) years of experience providing clerical, administrative, and operations support.
• Expertise with Microsoft Office Suite (MS Word, Excel, Outlook, PowerPoint, WebEx).
• Must be able to obtain and maintain a Federal or DoD Public Trust.
• Candidates must receive approved adjudication of their Public Trust prior to onboarding with Guidehouse.
• Candidates with an active Public Trust or existing suitability are preferred.

Qualifications

• Associate’s degree preferred.
• Bachelor’s degree highly desirable.
• Experience working in a clinical or hospital setting, preferred.
• Knowledge of NIH travel and procurement systems, desirable.

Skills

• Excellent communications skills, both oral and written.
• Excellent analytical, organizational and time management skills.
• Ability to interact with staff of all levels with utmost professionalism.
• Strong interpersonal skills, an upbeat and “can do” attitude is a must for this opportunity.
• Ability to