OPERATIONS COORDINATOR
Purpose of Position
The Operations Coordinator is responsible for supporting the daily operations of their assigned location by effectively communicating with drivers, contractors, customers, and other Operations team members to execute successful delivery and pick up of parcels and packages. A successful Operations Coordinator will use great communication skills and provide quality service to all stakeholders via phone and in-person communications. This position reports directly to the Depot Supervisor on shift.
Essential Job Functions
- Assures drivers have up-to-date route sheet for each scheduled route as needed.
- Aid TPC managers to get drivers out in a timely manner and monitor their performance.
- Assure that all pickups are scheduled to the appropriate route driver.
- Conduct weekly TPC business relationship meetings.
- Maintain or assist in maintaining assigned files and records; receive and process example pre-trips, sign out sheets or employee forms.
- Maintain current knowledge of routes and locations to assure timely services and accurate information.
- Perform a variety of clerical support duties as assigned; type correspondence, memos, and other items; compile data from clearly defined sources and prepare reports; answer telephone, route calls or messages; prepare and process requisitions; distribute mail.
- Perform dispatching and clerical support duties for assigned department.
- Support and assist individual needs with operating applications and processes within operations. Coordinate with operations and management to ensure that all necessary paperwork, permits and/or licenses are completed and valid. Review all email correspondences and address or direct correspondences to the appropriate operations manager for review. Compile and maintain various reports and spreadsheets as needed for the position. Assist with various departments as needed for Operations Management. Assist with Training and on-boarding as assigned by management. Maintain workflow within the department. Perform other projects and duties as assigned.
Lifting Requirements
0 - 25 lbs. - Regularly (65 100%)
26 - 50 lbs. - Frequently (34 64%)
51+ lbs. - Frequently (34 64%)
EEO Commitment
General Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.