Operations Coordinator

Company Overview

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

About the role

The Show Site Operations Coordinator provides administrative, labor, logistical, and operational support to ensure the successful execution of exhibitions, conventions, and special events. This role serves as a critical operational resource by coordinating labor activities, workforce scheduling, timekeeping, payroll administration, purchasing, vendor management, event documentation, operational reporting, and customer support. The position supports our Event & Exhibit Services team and works full‑time in‑office and/or show‑site based out of Dallas, TX.

Responsibilities

• Labor Coordination & Workforce Management: Coordinate daily labor calls for show site and warehouse operations; coordinate replacement labor and supplemental workforce resources; work with union labor, temporary staffing agencies, and third‑party labor providers; track attendance occurrences, no‑shows, cancellations, and workforce compliance issues.
• Timekeeping & Payroll Administration: Process labor hours for union, temporary, and supplemental labor personnel; enter and verify payroll information including overtime, parking, travel pay, mileage, and specialty classifications; create, distribute, track, and maintain crew sheets and labor documentation; investigate and resolve payroll discrepancies.
• Show Site Operations Support: Support event execution before, during, and after events; maintain show schedules, event calendars, and operational planning documents; assist Operations Managers, Directors, Supervisors, and Foremen with administrative and operational needs.
• Procurement, Vendor Management & Financial Administration: Create purchase orders and manage procurement requests; coordinate with vendors regarding labor, rentals, permits, and event support resources; track invoice status and assist with accruals and budget administration.
• Documentation, Compliance & Reporting: Maintain labor records, attendance documentation, safety documentation, inspection reports, and operational files; generate operational reports supporting workforce planning and event execution.

Requirements

• High School Diploma or GED required.
• Minimum two years of experience in operations, event management, workforce coordination, logistics, administration, or a related field.
• Strong Microsoft Office skills and communication skills.

Travel

Travel up to 25%.

Benefits

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability Insurance
• Retirement with Company Match
• Paid Time Off