Operations Coordinator

About the role

The Operations Coordinator provides executive support to the President while running the daily operations of FDI’s headquarters office.

Key Responsibilities

• Executive & Office Support — Primary

• Manage the President’s calendar, schedule meetings, coordinate leadership logistics, and prepare reports, presentations, and correspondence.
• Serve as a professional point of contact; answer and route calls, greet visitors, receive mail, and keep the reception area welcoming.
• Oversee daily office functions, supplies, equipment, and vendor relationships; support compliance with organizational policies.
• Manage inventory and procurement for staff, programs, and events; maintain records, filing systems, and archives.
• Maintain the master calendar of events, programs, and deadlines across the organization.
• Serve as a liaison across departments and support special projects as assigned by the President.

• Data & Archiving

• Maintain databases for participants, alumni, registrations, and partners; ensure data accuracy and security; archive records and outcomes.

• Program Support

• Assist with program registration, enrollment, and participant records; respond to inquiries about eligibility and logistics; manage follow-ups.

• Event Logistics

• Support local and statewide events by coordinating venues, travel, materials, on-site check-in, volunteers, and participant communications.

• Additional Duties

• Provide hands-on event support and take on additional tasks as needed to keep operations running smoothly.

Additional Requirements

• Florida Level II background screening

• Valid driver’s license and reliable transportation

Qualifications

• Candidate Background
• Bachelor’s degree in education, political science, business, or a related field preferred; relevant experience may substitute.
• Three to five years of experience in administrative, operations, or project-coordination roles.

Skills & Competencies

• Exceptional organizational skills and the ability to manage multiple deadlines at once.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, Google Workspace, and databases.
• Ability to work independently and handle sensitive information with discretion.
• Commitment to civics education and the FDI mission.