Operations Coordinator

About the role

Ferguson has been a source of quality supplies for a variety of industries since 1953. We exist to make our customers’ complex projects simple, successful, and sustainable. The Operations job family leads all the business operations within a branch location or multiple branch locations within a defined geography and/or product group.

Responsibilities

General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions. Positions in operations leadership are responsible for the day-to-day operations of the organization's branches, areas, and other geographic units and KOB groups.

• Act within the scope of established objectives and policies to accomplish assigned goals
• Under the direction of the manager, maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork
• Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies
• Facilitate customer credit memos with accuracy based on company guidelines
• Work WMS Variance and Cycle Count Reconciliation
• Develop or implement quality control programs
• Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction
• Review customer invoices for pricing and costing accuracy as well as freight billing and costing
• Oversee the facilities of the operation to provide a safe and well-maintained work environment
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures
• Participates in associate meetings and communicates any concerns to management

Qualifications

• 1 - 3 years sales experience is preferred
• Proficient in Microsoft Excel required, knowledge of Trilogie a plus
• Strong attention to detail and accuracy
• Self-motivated/goal oriented
• Ability to effectively multi-task
• Organization and time management skills
• Excellent decision making and communication skills
• Knowledge of WMS/HighJump prefered but not required
• Ability to handle stress
• Team player with good attitude
• Understands importance of customer service
• Willingness to help in other areas, besides operations, when needed

Benefits

At Ferguson, we care for each other. We value our well-being just as much as our hard work. Our competitive offering includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match.

Pay

The pay for this role is $20 an hour and up based on experience, with a pay range of $15.00 - $21.66. This role is also Bonus or Incentive Plan eligible.

Schedule

The schedule for this role is Monday-Friday 8am-4pm. The position will train at Brookshire, TX location for approximately 6 months and could be moved to another Houston area location.