Operations Coordinator

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. We build better infrastructure, homes, and businesses by making complex projects simple, successful, and sustainable. We proactively solve problems, adapt, and grow to serve our customers, communities, and each other. As a Fortune 500 company, Ferguson provides best-in-class products, service, and capabilities across industries including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson is a community of proud associates united by a shared purpose.

About the role

The Operations job family leads all business operations within a branch location or multiple branch locations within a defined geography and/or product group. This role provides leadership for customer-facing associates and branch functions, ensuring day-to-day operations run smoothly. You will train at the Grand Prairie location for approximately 6 months and may be relocated to another Dallas/Fort Worth area location.

Responsibilities

• Act within the scope of established objectives and policies to accomplish assigned goals
• Maintain inventories, conduct physical inventories, and ensure location appearance under manager direction
• Complete day-to-day paperwork and work with vendors and Ferguson’s shared services division to clear pricing discrepancies
• Facilitate customer credit memos with accuracy based on company guidelines
• Work WMS Variance and Cycle Count Reconciliation
• Develop or implement quality control programs
• Implement operational efficiency improvements, including standardization of systems, quality control, safety, and customer satisfaction
• Review customer invoices for pricing, costing, freight billing, and accuracy
• Oversee facility operations to provide a safe and well-maintained work environment
• Perform all work in accordance with established safety standards and adhere to safety policies, rules, regulations, and procedures
• Participate in associate meetings and communicate concerns to management
• Assist in other areas beyond operations when needed

Requirements

• 1–3 years of sales experience preferred
• Proficient in Microsoft Excel; knowledge of Trilogie is a plus
• Strong attention to detail and accuracy
• Self-motivated and goal-oriented
• Ability to effectively multi-task
• Excellent organization and time management skills
• Strong decision-making and communication skills
• Knowledge of WMS/HighJump preferred but not required
• Ability to handle stress and work as a team player with a positive attitude
• Understands the importance of customer service

Benefits

Ferguson offers a holistic benefits package supporting mental, physical, and financial well-being, including:

• Health, dental, and vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender-affirming and family-building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

Pay

$18 an hour and up, based on experience. Estimated pay range: $15.00 – $20.63 per hour. This role is bonus or incentive plan eligible.

Schedule

Monday–Friday, 8:00 AM–4:00 PM.