Operations Coordinator

Your Role

Facilitate safe, efficient, and mission-centered volunteer engagement at Feed My Starving Children (FMSC) by guiding packing sessions, providing exceptional hospitality, and supporting site operations to ensure a clean, organized, and welcoming experience. Perform repetitive warehousing tasks. Assist with site initiatives and special projects.

Pay, Schedule, & Benefits

• This is a part-time, non-exempt (hourly) position. This is not a seasonal position
• Regularly scheduled for part-time hours to include a combination of weekdays, weeknights, and Saturdays, subject to staffing needs. Occasional Sunday and holiday availability required. Must occasionally pick up sub shifts
• Monthly trainings and meetings are required
• Our part-time benefits package includes paid time off (PTO), vision, a 401(k) plan with employer match, and an employee assistance program. Detailed benefit information can be found here: https://www.fmsc.org/about-us/careers/fmsc-benefits

What You'll Do

• Provide exceptional hospitality: warmly greet volunteers, answer questions, provide clear instructions, engage in friendly conversations, and express appreciation for their contribution to FMSC
• Orchestrate packing sessions. Anticipate needs, troubleshoot problems, and remain flexible with the unpredictability of a volunteer workforce
• Clean and set up supplies before and after each volunteer packing session
• Monitor the time, manage transitions, flex with changing production needs, and track production. Provide packing and clean-up instructions to a large group of volunteers
• Lead a Christian prayer over packaged food and invite volunteers to join
• Conduct retail and donation transactions on a cash register
• Clean, label inventory, palletize boxes, and store pallets using a pallet jack
• Maintain a clean and food-safe facility, which includes doing laundry and cleaning floors, dishes, and bathrooms several times per day
• Uphold food safety, food quality, volunteer safety, and personnel safety policies and procedures. Ensure compliance
• Assist with site initiatives and special projects. Ex:, implementing safety processes, handling retail inventory, reorganizing materials, or training peers
• Perform other duties as assigned

Your Qualifications

• Passionate about FMSC's Christian mission and living it out in the workplace
• Must be 18 years of age or older
• Minimum of high school diploma or GED equivalent and 1 year proven work experience
• Able to exert yourself physically for a 6-8 hour shift. Able to walk and stand in intervals up to 6 hours. Able to push, pull, lift 30-50 lbs. repeatedly, bend, twist, and use hand tools like utility knives
• Thrives in a team setting. Able to pitch in, fill in gaps, remain flexible, ask for help, and share responsibilities
• Able to confidently instruct large groups
• Focused on hospitality: can build rapport and resolve volunteer concerns
• Able to identify and solve problems. Responsible and able to use good judgment and discretion
• Respect and value FMSC's volunteers and supporters, varying in beliefs, backgrounds, and abilities
• Able to tolerate consistent exposure to soy (an allergen)

Your Team

Reports to Assistant Site Manager