Operations Coordinator

About the role

Facilitate safe, efficient, and mission-centered volunteer engagement at Feed My Starving Children (FMSC) by guiding packing sessions, providing exceptional hospitality, and supporting site operations to ensure a clean, organized, and welcoming experience. Perform repetitive warehousing tasks. Assist with site initiatives and special projects.

Responsibilities

• Provide exceptional hospitality: warmly greet volunteers, answer questions, provide clear instructions, engage in friendly conversations, and express appreciation for their contribution to FMSC
• Orchestrate packing sessions, anticipating needs, troubleshooting problems, and remaining flexible with the unpredictability of a volunteer workforce
• Clean and set up supplies before and after each volunteer packing session
• Monitor the time, manage transitions, flex with changing production needs, and track production
• Provide packing and clean-up instructions to a large group of volunteers
• Lead a Christian prayer over packaged food and invite volunteers to join
• Conduct retail and donation transactions on a cash register
• Clean, label inventory, palletize boxes, and store pallets using a pallet jack
• Maintain a clean and food-safe facility, which includes doing laundry and cleaning floors, dishes, and bathrooms several times per day
• Uphold food safety, food quality, volunteer safety, and personnel safety policies and procedures, ensuring compliance
• Assist with site initiatives and special projects, such as implementing safety processes, handling retail inventory, reorganizing materials, or training peers

Qualifications

• Passionate about FMSC’s Christian mission and living it out in the workplace
• Must be 18 years of age or older
• Minimum of high school diploma or GED equivalent and 1 year proven work experience
• Able to exert yourself physically for a 6-8 hour shift, including walking and standing in intervals up to 6 hours, and pushing, pulling, lifting 30-50 lbs. repeatedly
• Thrives in a team setting, able to pitch in, fill in gaps, remain flexible, ask for help, and share responsibilities
• Able to confidently instruct large groups and focused on hospitality: can build rapport and resolve volunteer concerns
• Able to identify and solve problems, responsible and able to use good judgment and discretion
• Respect and value FMSC’s volunteers and supporters, varying in beliefs, backgrounds, and abilities
• Able to tolerate consistent exposure to soy (an allergen)

Pay and Benefits

This is a part-time, non-exempt (hourly) position, regularly scheduled for part-time hours to include a combination of weekdays, weeknights, and Saturdays, subject to staffing needs. Occasional Sunday and holiday availability required. Must occasionally pick up sub shifts. Our part-time benefits package includes paid time off (PTO), vision, a 401(k) plan with employer match, and an employee assistance program. Detailed benefit information can be found at https://www.fmsc.org/about-us/careers/fmsc-benefits.

Schedule

Monthly trainings and meetings are required.