Operations Coordinator

What You’ll Do

• Coordinate and monitor daily production, warehousing, and distribution activities across assigned 3PL partners and internal sites.
• Ensure compliance with CSafe SOPs, quality standards, service-level agreements, and safety requirements.
• Act as the primary operational point of contact for designated 3PLs and escalate issues as needed.
• Communicate production priorities and monitor work orders to meet customer ship dates and inventory targets.
• Maintain daily production, logistics, and inventory tracking for assigned 3PLs.
• Prepare operational performance reports and quarterly 3PL evaluations.
• Proactively identify orders at risk and communicate status to internal stakeholders.
• Review and approve 3PL invoices for accuracy and compliance with contracted services.
• Monitor costs and support adherence to approved budgets.
• Coordinate SOP training for 3PL personnel supporting CSafe operations.
• Support preventive maintenance and cleaning of CSafe-owned equipment at 3PL sites.

Qualifications

• A high school diploma or GED equivalent.
• Three or more years of experience in logistics, manufacturing operations, supply chain, or 3PL coordination.
• A basic understanding of production planning, inventory control, and outbound logistics processes.
• Strong organizational, time management, and problem-solving skills.
• Effective written and verbal communication skills in English.
• A bachelor’s degree in Supply Chain, Logistics, Operations Management, or a related field is preferred.
• Experience working directly with third-party logistics providers, contract manufacturers, or outsourced operations.
• Experience supporting distribution centers or light manufacturing/assembly environments.
• Proficiency with ERP systems and operational reporting (inventory, work orders, shipments).
• Familiarity with OTIF metrics, cycle counting, and continuous improvement methodologies.
• Experience reviewing logistics or 3PL invoices and resolving discrepancies.

Our Benefits Include

• Paid Time Off (PTO) starting at 25 days & Paid Holidays.
• Medical, Dental and Vision Insurance.
• 401(k) with Employer Match.
• Group Life & Disability Insurance.
• Health Spending Account Options.
• Identity Protection.
• Employee Assistance Program.
• Travel Assistance Program.
• Financial Wellness Program.
• Tuition Reimbursement.
• Parental Leave.
• Referral Program.
• Gym Membership Reimbursement.

About the Role

This role is critical to ensuring smooth day-to-day execution of production, inventory, and distribution activities while maintaining high standards for quality, safety, and on-time delivery.