Operations Coordinator

About the role

We are looking for a talented Operations Coordinator to join our team. The Operations support staff ensure smooth delivery of projects and programs, both internally and externally, while adhering to program, practice, and operations guidelines. These roles often encompass multiple areas including data management, metrics and reporting, team facilitation and coordination, and process definition and improvement. The breadth of scope ranges from supporting individual programs, projects, or processes to supporting entire functions or the company. These roles tend to be more internal-facing than client-facing, although there will often be direct client, customer, or trade ally communication and contact.

Responsibilities

• Schedule and track projects for customers, technicians, contractors, and Operations staff
• Facilitate program enrollment and participation
• Staff meetings, goal setting, compliance, and at times function as a team lead
• Manage program data and conduct complex analysis
• Process invoices and payments
• Collect, enter, and track participation data, and assure data quality
• Track and verify program paperwork, files, and correspondence
• Export predesigned reports
• Attend staff meetings and provide other program support
• Complete special projects
• Be adaptable and flexible to support other duties as assigned
• Experience with data tracking systems

Requirements

• 2-4 years of relevant industry experience
• Bachelor’s degree preferred
• Microsoft Applications experience (Excel, Word, etc.)
• Strong written and oral communication skills
• Willing and eager learner
• Comfortable working in a fast-paced environment

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Benefits

• Medical, Dental, and Vision Insurance
• Company-paid health care concierge service to help navigate our health plan
• 401(k) with company match
• Paid vacation, sick, personal, and parental leave time
• Paid Volunteer Time
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Pay

Compensation range: $17.75 - $25.05 USD per hour. Any offered salary is determined based on internal equity, internal salary ranges, market data, applicant’s skills, and prior relevant experience.

Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.