Operations Coordinator

We are seeking an Operations Coordinator to support the daily operations of our office by managing inventory, assisting customers, and ensuring orders are processed accurately and efficiently. This is a great opportunity for someone who enjoys wearing multiple hats, takes initiative, and takes pride in delivering exceptional customer service while maintaining organized business operations.

Responsibilities

• Assist walk-in customers and provide outstanding customer service.
• Handle in-store sales of supplies and accessories, including pulling inventory, creating sales orders, and processing payments.
• Process and track customer orders, shipments, releases, and delivery information.
• Register serialized equipment sales.
• Support remote sales representatives by assisting customers, providing pricing information, and coordinating shipments.
• Answer incoming phone calls and direct inquiries appropriately.
• Create and issue purchase orders to vendors.
• Receive and accurately enter inventory into the system.
• Manage backorders and out-of-stock items to ensure timely fulfillment.
• Coordinate and participate in bi-annual inventory counts.
• Maintain accurate inventory records and support inventory control processes.

Requirements

Required Qualifications

• Previous customer service experience.
• Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Strong attention to detail and commitment to accuracy.

Preferred Qualifications

• Experience with Microsoft Dynamics Business Central (BC).
• Ability to prioritize and manage multiple tasks simultaneously.
• Highly organized with strong time-management skills.
• Professional, friendly, and customer-focused demeanor.

Why Join Us?

• Collaborative and supportive team environment.
• Variety in daily responsibilities.
• Opportunities to learn and grow within the organization.
• Make a direct impact on customer satisfaction and operational success.

Benefits

At AllTerra Central, Inc., we believe that when you thrive, so does our company. That’s why our benefits are designed to support your well-being, strengthen your financial security, and help you enjoy a healthy balance between your personal and professional life.

Comprehensive Coverage for You and Your Family

• Medical, dental, and vision insurance to support your overall health.
• Life insurance for you, plus optional spouse and child life insurance for added family security.
• Long-term disability coverage to help protect your income should the unexpected occur.

Your Future, Invested In

• A 3% company contribution directly into your 401(k) plan.
• Participation in our Employee Stock Ownership Plan (ESOP), where we fund your account to help you build and save for retirement.

At AllTerra Central, you’re not just receiving benefits—you’re gaining the support of a company that believes in your growth, your security, and your future!