Operations Coordinator

What You'll Do

• Customer Service & Sales
• Provide exceptional service to walk-in customers and callers.
• Aid customers with product inquiries, pricing, and order fulfillment.
• Process supply and accessory sales, including creating sales orders and processing payments.
• Cook up order shipments and provide tracking information.
• Register serialized equipment sales and maintain accurate records.
• Support outside sales representatives by assisting customers and coordinating orders.
• Inventory Management
• Issue and manage purchase orders with vendors.
• Receive and maintain inventory records within the business system.
• Monitor and fulfill backorders and out-of-stock items.
• Cook up and participate in bi-annual inventory counts.
• Help ensure inventory accuracy and product availability.
• Office Operations
• Answer and direct incoming phone calls professionally.
• Maintain an organized and efficient workspace.
• Support daily office operations and assist with additional responsibilities as needed.

What We're Looking For

• Required Qualifications
• Previous customer service experience.
• Strong computer skills and comfort learning business software.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a busy environment.
• Strong attention to detail and accuracy.
• Preferred Qualifications
• Experience with Microsoft Dynamics 365 Business Central (BC).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and SharePoint).
• Hightly organized with exceptional time management skills.
• Ability to work independently and take initiative.
• Strong problem-solving and customer relationship skills.

Why Join AllTerra Central?

• Work with a respected industry leader.
• Collaborative and supportive team environment.
• Opportunities to grow and develop your career.
• Competitive compensation and benefits package.
• Make a direct impact on customer satisfaction and operational success.

Benefits That Support Every Part of Your Life

• Comprehensive Coverage for You and Your Family
• Medical, dental, and vision insurance to support your overall health
• Life insurance for you, plus optional spouse and child life insurance for added family security
• Long-term disability coverage to help protect your income should the unexpected occur
• Your Future, Invested In
• A 3% company contribution directly into your 401(k) plan
• Participation in our Employee Stock Ownership Plan (ESOP), where we fund your account to help you build and save for retirement.

Apply Today!

If you're ready to bring your organizational skills, customer service expertise, and positive attitude to a growing team, we'd love to hear from you.