Operations Coordinator

About the role

We are hiring an Operations Coordinator in Houston, TX. This position is open and reports to the PMT Manager.

Responsibilities

• Provide exceptional customer service by answering high volume phone calls and emails.
• Perform loading and unloading of goods.
• Manage parts room and equipment staging for technicians.
• Initial evaluation of all inbound equipment.
• Proactive communication to ensure operational efficiency and high customer service standards.
• Maintain a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines.
• Collaborate with technicians to prepare work, facilitate the movement of equipment, and support equipment requests and inquiries.
• Support customer rental orders, perform order entry, and review orders for freight details.
• Sustain and maintain accurate parts and accessory inventory levels, perform procurement, consumption, and scrap recommendations, and ensure proper 6S segregation standards are met.
• Share in the administrative duties of the facility and support the team in the absence of the PMT Manager.

Requirements

• High School Diploma or equivalent required.
• Greater than five years of experience in the Rental, Retail or Related industry.
• Equipment repair and maintenance training would be a benefit.
• Forklift operation as well as rigging and securing loads.

Qualifications

• Experience with UPS Software, Bill of Ladings, LTL Carriers, and Expediting Shipments.
• Relationship Building: Must be able to communicate effectively.
• Decision Making: Must be able to work independently while making decisions based on company policies and objectives.
• Problem Solving: Must be able to proactively and methodically deal with conflicting goals and challenging situations.

Benefits

Comprehensive benefits package including medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Skills

Experience with Forklifts and overhead crane operation. Relationship Building, Decision Making, Problem Solving.

Benefits

Future Security: RPP with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access: Your benefits start after 90 days of employment.

Pay

Commensurate with experience.

Schedule

Monday - Friday 7:30 AM to 4:30 PM.