Operations Coordinator

About the role

Facility Operations Coordinator serves as the central point of contact for scheduling, client intake, front-desk management, and day-to-day operational support. You’ll help keep everything running smoothly and efficiently, allowing our clinical team to stay focused on delivering exceptional therapy. This is a non-clinical role ideal for someone with strong organizational and logistics skills, excellent communication, and a passion for creating systems and processes that support clinical excellence. Join a growing ABA company that is as dedicated to your growth as it is to the children we serve.

Schedule

Monday‑Friday, 7:45 am – 4:15 pm

Benefits

• Generous Paid Time Off
• Paid Legal Holidays
• Health Insurance, dental insurance and vision insurance
• 401 K Plan
• Paid training and support

Qualifications

• High school diploma or equivalent
• 1+ year of experience in scheduling or administrative support, preferably in a healthcare or related environment
• Strong organizational and time‑management skills, with a proven track record of managing multiple priorities
• Proficiency in scheduling software and basic office applications (e.g., Word, Excel)
• Excellent communication skills and the ability to interact professionally with families, clinical teams, and internal departments

Preferred Qualifications

• Associate’s or Bachelor’s degree in Healthcare Administration, Business, or a related field
• Familiarity with healthcare operations (e.g., insurance verification, medical billing)
• Experience working in ABA therapy or other clinical settings involving children with autism
• Experience with EHR systems and advanced reporting tools

Responsibilities

• Master Scheduling & Capacity Management
• Client Intake & Onboarding
• Front Desk Operations & Hospitality
• Policy Adherence & Staff Support
• Admin, Facilities & Reporting Support