Operations Coordinator

About the role

JNACare is looking for an Operations Coordinator who can contribute to day-to-day operational coordination, task tracking, documentation, and workflow support. This is a remote United States position where disciplined documentation and consistent ownership are as important as completing the task itself. You will use common digital workplace tools to organize assignments, maintain documentation, and collaborate with others. Procedures may evolve over time, so part of the role is learning updated requirements and applying them consistently once they are approved. Work will be organized around defined priorities and documented procedures. When a record, request, or result does not match expectations, the right response is to verify the available information, note the difference, and use the appropriate escalation path rather than forcing a conclusion.

Responsibilities

• Coordinate routine handoffs between team members and keep ownership visible.
• Update process documentation and job aids when approved workflow changes occur.
• Follow up on overdue items and escalate blockers that cannot be resolved through routine coordination.
• Help organize files and information needed for recurring operating processes.
• Communicate changes and handoff requirements clearly in a distributed team environment.
• Support implementation of approved process improvements and track follow-through.

Skills

• Attention to detail when maintaining status and process documentation.
• Ability to work independently in a remote environment.
• Professional handling of confidential business information.
• Excellent organization and follow-through across multiple concurrent tasks.
• Clear written communication and practical coordination skills.

Pay

Salary: $42,000-$52,000 per year

Schedule

Full Time