Operations Coordinator
About the Role
Sales Operations Coordinator with outstanding attention to detail needed for an immediate full-time position representing 2020 Companies and our strategic clients.
As a Sales Operations Coordinator, you would have a keen eye for detail within the sales operations department, as well as advanced administrative skills working within multiple systems. Your main responsibility would be to ensure the excellent quality and appropriate quantity of work produced, while supporting business growth as envisioned by the 2020 Companies' business needs, goals, and company culture. This is a client and management-facing position, and professionalism is of the utmost importance.
Responsibilities
- Effectively process assigned payroll and client invoices on a weekly basis
- Accurately update time punches, expenses, payroll records and sales detail information as requested by the sales team in applicable reporting systems
- Effectively maintain and distribute reports as requested by the Field team
- Analyze sales reports for accuracy and/or discrepancies prior to distribution
- Collaborate with internal/external customers and field associates; determine appropriate resolution; escalate or submit for research when necessary
- Maintain customer confidentiality
- Remain proactive in anticipating problems and work to resolve them quickly
- Perform all other duties as assigned
Performance Measurements
- Partner with Operations Manager to ensure payroll, invoicing and expenses with 100% accuracy and delivered by deadline
- Perform daily and weekly auditing of reporting data and billing information. Make updates as needed in reporting systems.
- Ensure reports generated/distributed are accurate and meet deadlines
Qualifications
- Associate's Degree or at least 2 years of retail operations, finance, or logistics
- Advanced administrative skills
- High-level Excel knowledge with V-lookup, formulas, and workbooks
- Salesforce or similar CRM experience preferred
- Data analysis experience is a PLUS!
- Work within a team environment
- Auditing experience required
- Excellent interpersonal and customer service skills; must demonstrate initiative and follow up with customers
- Ability to create and modify spreadsheets via formulas, V-Lookups, pivot tables, and other advanced Excel functions
- Experience auditing data and identifying errors in reporting
- Excellent prioritization, organizational, and time management skills
- Display good judgment and problem-solving
- Excellent verbal and written communication skills
- Ability to work effectively in a team-oriented environment
- Intermediate working knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.)
Benefits
- Competitive rate of $22.00 per hour, paid weekly
- Work both in-person at the office in Southlake, TX, and remotely (after completion of training)
- Weekly schedule allows for 2-3 days in the office, then 2-3 days remote
- Work-life balance with a hybrid work environment
- Collaborate with a diverse team
- Paid Time-Off
- Eligible for 401K, medical, and dental benefits
- The office offers an on-site fitness facility and a food pavilion
Schedule
Monday and Tuesday In Office, Wednesday - Friday Home Office
Location: Southlake, TX