Operations Coordinator, Alpha - $90,000/year USD

This is an in-person role located at one of our campuses. You are the individual who ensures that everything functions properly. A smoothly running campus creates an environment where students feel secure, staff remain concentrated on their work, and parents place their confidence in the institution.

About the role

This position exists to guarantee that the non-instructional operations of the campus meet the same benchmark as our teaching environments. In this capacity, you control the operational pulse of the campus. Your responsibilities include community communication, campus security, facilities and logistics oversight, and daily technology administration. At any given time, you might be organizing a safety drill, troubleshooting a technology issue, welcoming a new team member, or responding to a parent inquiry. Your role extends beyond maintaining operations—you are building institutional confidence. This is a practical, campus-based position suited for someone who excels in fast-paced settings, maintains composure under stress, and values delivering exceptional service standards. If you seek work where your choices directly influence student safety, staff productivity, and parental confidence, this role provides genuine ownership and measurable impact.

Responsibilities

• Act as a key contact for parents, students, and staff, providing clear, prompt, and professional communication
• Oversee campus security operations, including entry management, health-related incidents, emergency drills, record-keeping, and parent updates
• Supervise daily campus functions such as attendance systems, facilities management, transportation arrangements, and administrative logistics
• Assist with onboarding and orientation for new staff members to facilitate seamless incorporation into campus workflows
• Administer student devices and campus technology systems, functioning as the on-site technology point person and Google Administrator
• Maintain smooth, secure, and effective campus operations that continuously enhance the experience and satisfaction of students, staff, and parents

What You Won’t Be Doing

• Delivering classroom instruction or overseeing academic programs
• Providing coaching to Guides or contributing to curriculum design
• Operating in a limited, single-purpose clerical capacity
• Performing routine, predictable administrative tasks from a stationary desk
• Transferring issues to others without taking ownership or achieving resolution

Requirements

• Bachelor's Degree in any field
• At least 1 year of experience in office coordination, facilities support, site operations, or a similar operational role
• Comfort with basic technology troubleshooting, device management, and account administration
• Strong communication skills with the ability to engage parents, staff, students, and vendors professionally
• Demonstrated comfort building warm, trusted relationships with children and families in a visible on-campus role
• Ability to independently own campus operations and make sound decisions across safety, facilities, logistics, communication, and basic technology in a lean environment
• Strong service orientation, emotional intelligence, and calm judgment under pressure
• Ability to manage multiple priorities while maintaining attention to detail
• Available to work in-person in one of our campuses: Greenwich, CT; Santa Barbara, CA; Malibu, CA; Boston, MA; Kirkland, WA; South Bay, CA; Santa Monica, CA — or willing to relocate
• Authorized to work in the United States without visa sponsorship

About Alpha

Join the team building school around student growth. Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career.

Benefits

This is a full-time, W2 employee position with immediate access to benefits. Learn more about benefits.

Pay

The compensation level for this role is $90,000 USD/year. The payment period is weekly.

Job Code: LJ-5629-US-SantaBar-OperationsCoor.001