Operations Consultant I

About the role

The Operations Consultant I is responsible for directly managing a portfolio of clinically integrated multi-specialty practices and being accountable for driving overall performance results.

Responsibilities

• Manage and own a portfolio of partner physician practices
• Serve as point of contact for portfolio care centers and provide routine and regular updates as they relate to the partnership
• Partner with physicians owners and focus on strategic planning & execution (VBC & FFS performance, same store growth, succession planning)
• Partner with Privia VBC and physician leadership to drive care transformation
• Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, value-based care and customer experience
• Review data, share best practices and coach Care Center teams on strategies to succeed in value-based care agreements with payers
• Drive growth and operational improvement to a portfolio of physician practices
• Facilitate, in coordination with each Care Center, the development and implementation of action plans designed to meet the Care Centers’ strategic plans and key performance initiatives
• Review relevant reports and data with practices in order to maintain transparency with practices about their financial performance in order to drive performance and change
• Develop presentation materials, as appropriate, to communicate the status of actionable initiatives
• Manage expectations with Care Centers as they relate to timeframes and service delivery
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers
• Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
• Maintain current knowledge of relevant health care topics and share information as appropriate
• Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s Performance Management System and electronic health record
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Assist in the development and execution of strategies aimed at driving growth, performance and revenue
• Assist in coordination and presentation of