Operations Consultant

About the role

The Operations Consultant at Carpedia International is responsible for analyzing and redesigning work processes and management systems to identify performance and productivity barriers. They work directly on-site with clients to train, coach, and support them in implementing changes that generate measurable financial results. The role requires a minimum Bachelor’s degree in business, excellent communication and presentation skills, strong business acumen, advanced analytical and solutioning skills, and the ability to travel up to 100% of the time across North America and occasionally internationally.

Responsibilities

• Analyzing and redesigning work processes and management systems using interviews, observations, data analysis, and various analytical techniques to identify performance and productivity barriers.
• Working directly on-site with clients to build relationships with client managers and train, coach, and support them in bringing business changes to life.
• Providing support to client managers to implement changes and ensure they generate measurable financial results.
• Designing reporting tools that increase visibility within the business and enhance management controls.

Requirements

• A minimum Bachelor’s degree in business, with a preference for business education.
• One to two years of experience working with clients, utilizing key problem-solving and analytical skills.
• Excellent communication and presentation skills that effectively convey complex business ideas across all levels in an organization. English is a requirement; French and Spanish are assets.
• Strong business acumen and demonstrated experience in leadership/coaching.
• Advanced analytical and solutioning skills with high attention to detail.
• Excellent MS Office skills (Excel, Word, PowerPoint).

Benefits

• Competitive salary and PTO (total annual salary range for this role is $77,000 to $88,000 USD based on a base salary and 10% performance bonus).
• Travel perks (all expenses paid, daily per diem, plus flexible weekend travel policies if you want to explore while on the road).
• Fun company events, trips, and activities.
• Wellness credits and anniversary gifts.
• Group sponsored health, dental, and travel coverage.