Operations Consultant - Global Ops
Bank of America · Atlanta, GA · 2 mo ago
ManagementFull-time
About the role
This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.
Responsibilities
- Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
- Advises on projects and directs activities of a team related to special initiatives
- Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
- Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
- Identifies and recommends responsibilities and accountabilities for key programs/projects
- Financial review of lease/loan documentation and pricing files to set-up on system of record
- Process outgoing wires to 3rd party investors
- Perform GL reconciliations
- Accurately calculate book balances and provide to the line of business
- Provide a consistently high level of service to customers in a timely manner
- Perform assigned tasks quickly and efficiently, responding to requests for information, communicating issues to appropriate parties, and ensuring that responses to customers are prompt, professional and courteous
Requirements
- 3+ years of experience in General Accounting and General Ledger activity
- Excellent verbal and written communication skills, including presentation skills
- Excellent math skills
- Project management skills including high attention to detail
- Critical thinking
- Proficient with Microsoft Excel
- Time management abilities
- Must be able to multitask and work well within a team setting
- Prior experience with report writing tools such as TOAD & Alteryx
Desired Qualifications
- Bachelor's degree in Accounting or Business
Skills
- Customer and Client Focus
- Problem Solving
- Risk Management
- Adaptability
- Attention to Detail
- Collaboration
- Critical Thinking
- Issue Management
- Analytical Thinking
- Decision Making
- Oral Communications
- Presentation Skills
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent
Schedule
- Shift: 1st shift (United States of America)
- Hours Per Week: 40