Operations & Communications Manager

Elverhøj Museum of History and Art, located in Solvang, California, is dedicated to preserving and sharing the history, Danish culture, and the Danish-American immigrant experience in the region. With strong community support, the Museum celebrates heritage through curated exhibits and promotes the fine arts and local artists. Its mission is to inspire understanding and appreciation through its exemplary collections, programs, and events. Elverhøj plays a vital role in fostering cultural heritage and artistic expression.

About the Role

Elverhøj Museum of History and Art is seeking a highly organized, proactive Operations & Communication Manager to support the Museum’s daily operations, constituent engagement, and community presence. This role is ideal for a self-starter who thrives in a dynamic environment, enjoys managing multiple projects, and is passionate about history, the arts, culture, and community connection.

Schedule

• 25-30 hours/week
• Flexible, primarily on-site but with hybrid work opportunities
• Occasional weekends and after-hours required for events

What We're Looking For

• A self-motivated individual who can take initiative with minimal oversight
• Someone who can balance operational detail with big-picture thinking
• A collaborative communicator who works well with staff, donors, members, and community stakeholders

Responsibilities

Internal and External Communications

• Coordinate and produce email communications including Museum’s monthly newsletter, event announcements and reminders, and other important Museum communications through MailChimp
• Assist with the creation of event promotional materials and social media graphics using Canva, as needed
• Update and maintain the Museum website
• Oversee bulk mailings for events, annual appeals, and membership outreach
• Track, coordinate, and follow up on Museum membership renewals and reminders using donor software (Little Green Light)
• Maintain the organizational calendar for the Museum
• Create all staff communications with updates and important information
• Communicate via phone and in person with Museum constituents regarding events and assist with questions, concerns, and technical issues

Events

• Assist the Executive Director in planning and executing events
• Manage and maintain event software including event website, sponsorships, ticketing, and item donations
• Assist with securing auction items from local and regional businesses
• Plan volunteer opportunities. Recruit and coordinate volunteers
• Provide event onsite management and coordination for large-scale events including but not limited to set-up, vendor and volunteer relations, guest check-in and check-out, and cleanup

Community Engagement and Tours

• Facilitate Museum tour requests: scheduling, staffing, communication, preparation, and payment processing
• Help develop and implement projects that strengthen Museum messaging and community outreach

Museum Store

• Oversee purchasing for the Museum gift store
• Manage inventory and merchandising including event ticketing and gallery sales
• Coordinate seasonal changes of inventory on the store floor
• Manage and delegate tasks to fulfill orders from online sales
• Produce monthly sales report including admissions, store sales, gallery sales, and consignments

Administration

• Coordinate internal projects to improve efficiency, such as workspace and office organization as needed

Requirements

• High school diploma required. Bachelor’s degree preferred
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Ability to work independently and manage projects across multiple timelines
• Comfortable leading and coordinating volunteers
• Detail-oriented with strong follow-through
• Proficient in Microsoft Office; willingness to learn new software systems
• Ability to lift 25 pounds
• Knowledge of software platforms including Little Green Light, Greater Giving, MailChimp, Square Point of Sale, and WordPress a plus

Pay

$27–$30/hour