Operations Clerk

Join National DCP, LLC (NDCP) as an Operations Clerk in our warehouse, where you’ll play a key role in supporting fast-paced distribution operations for Dunkin’ restaurants. This clerical position assists warehouse management with inbound receiving, outbound selection, and interdepartmental communication. NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin’ locations across the U.S., known for reliability, performance, and a strong team culture.

About the role

This full-time position supports warehouse operations with responsibilities including computer data entry, paperwork accuracy verification, finance-related data entry, mail sorting, and general office and operational support. The shift is Monday through Friday, 3:00 AM to 11:30 AM.

Responsibilities

• Receive incoming calls during the scheduled shift.
• Create and maintain Microsoft Excel spreadsheets.
• Relay work assignments to scheduled employees.
• Process all warehouse manifests to verify order accuracy.
• Research and compile Over, Short, and Damaged (OS&D) data.
• Assist with food safety audits and other audits.
• Collect, sort, and consolidate incoming mail and packages for delivery to DCP headquarters.
• Collect, scan, and email daily customer orders, pick-ups, 3rd party deliveries, intercompany deliveries, and signed RAR’s to Finance.
• Maintain general office files.
• Perform other finance-related data collection tasks as they arise.
• Complete other supporting tasks related to all areas of operation as deemed necessary by management.

Requirements

• High School Diploma or equivalent required.
• 1+ years of experience in an office/operation setting.
• Strong oral and written communication skills.
• Ability to interact well with employees and customers.
• PC literate with advanced-level Excel skills.
• Strong attention to detail.
• Knowledge of basic finance data functions.

Benefits

• Competitive hourly pay.
• Medical, dental, and vision insurance.
• Flexible Spending Account (FSA) / Health Savings Account (HSA).
• Company-paid life, AD&D, short-term, and long-term disability insurance.
• 401(k) retirement plan with company match.
• Paid Time Off (vacation, sick, discretionary) and paid holidays.
• Employee assistance programs.
• Discount programs and tuition discount program.