Operations Associate - Parametric

About the role

The Institutional Onboarding Associate maintains excellent client relationships and ensures a positive experience for clients as they support end-to-end onboarding for Institutional clients and mandate expansions across equity, derivatives and fixed income.

Primary Responsibilities:

• Cook up assigned institutional onboarding workstreams, including timelines, documentation checklists, client communications, status updates and follow-ups.
• Serve as day-to-day onboarding contact for clients, consultants, Distribution and internal partners; prepare for and participate in onboarding calls.
• Support onboarding for separate accounts, fund investments and collective trusts across equity, derivatives and fixed income mandates, ensuring requirements are documented and routed appropriately.
• Partner with Legal, Compliance, Portfolio Management, Trading, Client Operations, Client Contract and Control, fund administration, custodians and trustees to resolve open items and implementation blockers.
• Review onboarding documentation and account data for completeness, accuracy and consistency; escalate issues and risks in a timely manner.
• Monitor adherence to applicable procedures and controls, including private placement, subscription, account opening and mandate setup requirements.
• Communicate new account, mandate expansion and account-change details to downstream teams, with awareness of trading, compliance, reporting, billing and client service impacts.
• Maintain accurate records in workflow/CRM systems, identify process improvements and support projects as assigned.

Requirements

• Bachelor's degree
• 4+ years of experience in financial services operations, institutional client service, onboarding/implementation or project coordination
• SIE, Series 7, Series 63 (or 66) Licenses, or willingness to obtain
• Working knowledge of asset management products and institutional client structures; experience with separate accounts, commingled funds, collective trusts, equity, derivatives or fixed income a plus
• Excellent written and verbal communication skills; able to interact confidently with clients, consultants and internal stakeholders is critical
• Strong organization, attention to detail and control orientation
• Able to manage multiple onboardings, use workflow tools, and escalate issues appropriately