Operations Associate (EU/UK)
Location: HQ - Williamsburg, Brooklyn
Status: Full-time / 100% on-site
About the role
This role will focus on our EU and UK markets. Designed to be the day-to-day operational lead that facilitates the handoff and transactional processing of inbound shipments to our Third-Party Logistics partners. Shipments include but are not limited to multi‑vendor RTW apparel, footwear, accessories and lifestyle merchandise.
Responsibilities
- Optimize efficiencies and ensure operational policies and procedures are being followed under the guidance of the Operations Manager.
- Oversee multi‑vendor inbound shipments to the EU and UK 3PLs in collaboration with other departments.
- Ensure all necessary paperwork, data and receiving tasks are executed in all applicable systems.
- Review and strategize workload and priorities based on time‑sensitive business needs such as release calendars and top priority brands.
- Review all aged tasks and troubleshoot all pending issues in collaboration with 3PL counterparts.
- Communicate internally to relevant product teams including logistics, buying and web.
- Coordinate with 3PL on all inbounding retail shipments including but not limited to cleanouts, RTV’s and other special projects.
- Collaborate and coordinate with buying team on inquiries related to distributing products from 3PL to retail doors.
- Oversee processing and coordination of shipping out RAs to third party vendors.
- Assist internal departments on special projects including but not limited to sample sales, cleanouts and donations.
Requirements
- Minimum 2‑5 years working with warehouse or 3PL (Third Party Logistics Partners).
- Minimum 2‑5 years working in Inventory Management/Control.
- Minimum 2‑5 years working with ERP and Inventory Management systems.
- Working experience with Bleckmann 3PL preferred.
- Working experience with Exenta ERP preferred.
Skills
- Strong knowledge of Microsoft Excel with the ability to work with large data sets.
- Strong communication skills – both amongst peers and external partners.
- Ability to work in a fast‑paced environment and solve problems quickly and effectively.
- Strong organizational skills and ability to manage several projects simultaneously with multiple deadlines.
- Strong time management skills.
- Fluent in English (French is a plus).
Who You Are
- Works with high attention to detail, ensuring that all aspects of an assignment, project and/or process are thought through, addressed and delivered for optimal results.
- Works with forward‑thinking, solution‑orientated mindset; ensuring projects, processes and procedures are built out for long‑term and within the brand’s best interest.
- Works well cross‑functionally, and amongst their teams; ensuring that all decisions made are shared as a collective effort, with a high level of awareness of impact on others.
- Has the ability to juggle multiple projects and understand when and what needs to be prioritized.
- Tends to be a voice of guidance.
- Has a passion for footwear/apparel (a plus).
Who We Are
Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi‑faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best‑in‑class collaborators. Kith operates 16 standalone boutiques around the world, and 3 shop‑in‑shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle