Operations Associate (ATL)

Responsibilities

• Greet members/clients at the airport gates and arriving members at PS.
• Absorb and assist with member luggage and carry-ons in accordance with approved standard operating procedures.
• Operate Full-Size Sedans, Full-Size SUVs, and 11-person passenger vehicles on the ATL Restricted Airfield.
• Escort members/clients to their suites and explain the room facilities and layout.
• Escort members/clients through the TSA screening process, across the airfield and to their departing gates in accordance with approved standard operating procedures.
• Escort members/clients from their arrival gates to PS in accordance with approved standard operating procedures.
• Provide gracious, attentive, and friendly service.
• Perform other job duties as assigned.

Requirements

• Experience in a customer service, airline and/or hospitality industry related leadership role preferred.
• Minimum education requirement of High school Diploma/GED.
• Atlanta Driver's License in good standing, active for minimum 1 year.
• Pass a pre-employment drug screening + background check.
• Must be authorized to work in the United States.

Qualifications

• Experience working with high end clients in a luxury hospitality setting required.

Skills

• Customer Service
• Transportation Management
• TSA Screening
• Facility Navigation
• Client Relationship Management

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Long-term and Short-term Disability
• 401K Retirement Plan with Company Matching
• Health and Dependent Care FSA and HSA with Company Matching
• Merit-based Raises and Bonuses
• 12 PTO Days / 6 Paid Sick Days
• Prorated Annual PTO
• Monthly Gym Membership
• Cell Phone Reimbursement
• Career Path with Promotion Opportunities
• Overtime and Bonus Opportunities

Pay

• Full-Time Role

Schedule

• Open Availability Required