Operations Associate

Responsibilities

• Handle incoming client calls and deliver high-quality customer support across various operational needs and diversified customer personality types.
• Maintain accurate records and perform detailed data entry to ensure internal systems remain up to date and accurate.
• Collaborate with fellow team members to resolve customer inquiries and escalate complex issues as needed.
• Support cross-functional administrative duties to keep daily operations running smoothly.

Requirements

• Bachelor’s degree is required.
• Exceptionally strong communicative, social, and computing skills.
• Comfortable completing a customer service simulation test as part of the initial interview stage.
• Able to work 9AM–6PM and handle frequent phone-based interactions.

Pay

Salary Range: $40,000-45,000 (USD)

Benefits

• Comprehensive Benefits: Medical, Dental, Vision, Sick Leave if Required by Law, 401K, and Paid Holidays