Operations Associate

Achieve Purpose

We inspire purpose-filled living that brings beauty and quality to the modern home. Associates across our business drive results, innovate, and inspire.

A Day in the Life

• Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
• Aid in preparing the stockroom for inventory and perform assigned inventory duties
• Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product
• Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
• Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork
• Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriate
• Engage in, maintain and support store safety standards and training
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Manual
• Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
• Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as needed
• Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed
• Promote the brand by engaging customers in creative activities and demonstrations, as needed

What You'll Bring

• Excellent interpersonal skills and ability to build rapport with customers and other associates
• General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece
• Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills
• Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning

What We Offer

• Starting Rate: $15.00 - $18.75
• Comprehensive compensation and benefits package including Medical/Dental/Vision, Life insurance and Disability, Retirement and 401(k) match, Paid time off, wellness time and volunteer time, Merchandise discount and EAP resources, Tuition Reimbursement
• Reasonable accommodations for individuals with disabilities
• E-Verify participation
• Equal opportunity employer

Learn More

• Visit our benefits page
• Contact the location you are applying to for reasonable accommodation requests
• Learn about our commitment to diversity and inclusion here