Operations Assistant

At WelbeHealth, each participant of our program is guided by our interdisciplinary team (IDT), composed of clinical and non-clinical members who work cohesively to provide all-inclusive care to our most vulnerable senior population. The Operations Assistant plays a pivotal role in ensuring smooth and efficient program operations, supporting a wide range of operational and administrative duties.

Responsibilities

• Coordinate meetings and assist with scheduling needs for participants and internal staff
• Collaborate with teammates to support projects and workstreams, ensuring timely completion of tasks
• Act as a liaison for internal and external stakeholders, communicating effectively and professionally
• Attend, facilitate, take minutes, and document action items for meetings as needed
• Assist with customer service and service recovery for participants and other partners as needed
• Manage front door when needed, ensuring visitors and participants are greeted, sign in and out, receive their badges and appropriate entrance screenings, and do not elope
• Greet and check in participants
• Handle scheduling and calendar management
• Manage inventory ordering and management
• Provide on-site, in-home, and telehealth participant support
• Assist with event planning
• Support projects and communications, including deliverable creation and tracking deadlines

Requirements

• Must be 18 years old
• High school diploma or equivalency required; associate’s or bachelor’s degree preferred
• Bilingual English/Spanish strongly preferred
• Minimum of two (2) years of experience as an Administrative Assistant
• Demonstrated technological skills with Microsoft Office – Outlook, Word, Excel, PPT
• Demonstrated ability to prioritize and direct in a fast-paced environment
• Must be able to work onsite Monday-Friday from 8:00 AM-4:30 PM
• Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred

Benefits

• Medical, dental, and vision insurance coverage
• 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401(k) match
• Advancement opportunities with a track record of hiring and promoting from within
• Work/life balance in an encouraging and loving environment

Pay

Compensation consists of base salary plus bonus. Actual compensation will be determined based on experience and relevant qualifications, with an offering range of $26.89—$35.50 USD per hour.

Proof of COVID-19 vaccination or a vaccine declination form will be required prior to employment.