Operations Assistant

This is a 100% remote, full-time role open to candidates in the United States.

Responsibilities

• Coordinate day-to-day Operations Assistant workflows supporting candidate, enrollment, travel-program, recruiting, customer-support, and administrative workflows, with clear ownership of status, handoffs, and deadlines.
• Maintain operational trackers, schedules, records, and supporting documentation so current status is visible and auditable.
• Identify routine process gaps, delays, or exceptions and follow documented escalation paths to keep work moving.
• Prepare operational reports or summaries that help teams understand workload, quality, service levels, and outstanding actions.
• Work across functions to improve consistency, reduce avoidable errors, and complete assigned operational tasks on schedule.

Requirements

• Demonstrated ability to perform Operations Assistant work, or closely related training/experience, with reliable accuracy and follow-through.
• Comfort using common remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
• Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions.
• Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
• Authorization to work in the United States and the ability to maintain a reliable internet connection and suitable private workspace for this remote position.

Skills

• Project Coordination
• Record Management
• Process Documentation
• Issue Resolution
• Attention to Detail
• Task Management
• Vendor Coordination
• Scheduling

Pay

Base compensation: $50,000–$76,000 per year, depending on experience and demonstrated role alignment.

Employment type: Full Time. Experience level: Entry Level.