Operations Assistant

About the role

This is a permanent part-time position, 4 hours per day and is not expected to grow into a full-time role. If you are looking for full-time work, this position likely isn't the right fit. We are a small, remote-hybrid team and this role is a great fit for someone who enjoys variety in their day, takes pride in keeping things organized, and feels comfortable working independently.

Responsibilities

• Process incoming customer repairs: photograph items for the CRM (HubSpot), update pipeline status, and follow established intake procedures
• Aid with production reporting in Cin7, including accurate data entry following ERP procedures
• Aid with creating and processing purchase orders and coordinating parts purchasing
• Perform final quality control inspection of finished products before packaging
• Handle daily package shipment: pull product per pick list, package, and process outbound shipments using shipping software (procedures are fully documented; on a busy day this is approximately 2 hours of the shift)
• Receive incoming packages: verify packing lists, sign for deliveries, receive inventory in Cin7, and store items properly
• Stay responsive to the team via email, Slack, and phone throughout your shift

Requirements

• Comfortable with computers and software; picks up new systems with ease
• Detail-oriented with accurate, careful data entry
• Enjoys following established procedures and keeping things consistent
• A good communicator who stays connected with a remote team
• Experience with an ERP system (Cin7 a plus), HubSpot, or similar business software is a bonus

Qualifications

If this sounds like the right opportunity for you, please submit your resume and cover letter for consideration. We are an equal opportunity employer and welcome all qualified applicants to apply.