Operations Assistant

Citrus Health Group is a new type of agency that brings an empathetic patient focus to the new product commercialization process. Citrus creates hand-picked teams that provide clients with scientific, clinical, pharmacologic, evidence-generation, pricing and reimbursement, market access, affordability, and patient support expertise and experience in their time of need. We are passionate about science; our focus is to effectively communicate science in compelling and engaging ways to drive true value and enable patients to gain access to new medicines. We do so with the highest level of integrity and respect for the ethical nature of our business. We value every team member and strive for an inclusive and collaborative culture that fosters the best in everyone.

About the role

The Operations Assistant will act as a critical shared resource, supporting the organization’s Operations, Facilities, and Human Resource functions. This role is open to applicants interested in a part-time (32 hour) workweek or a traditional full-time (40 hour) workweek. As the key functions of the role require an in-office presence, candidates must be comfortable working from the company’s Chicago headquarters.

Responsibilities

• Human Resources:
  • Maintain employee records, create documentation and process changes related to hiring, promotions, compensation changes, benefit elections and terminations.
  • Assist with the recruiting process including posting jobs, scheduling interviews and coordinating onboarding tasks.
  • Reconcile monthly benefit invoices.
  • Send employee reminders of company policies and respond to employee inquiries.
  • Provide support to the Splash (aka Activities) Committee and have an active role in organizing the activities that create an exceptional workplace environment.
  • Order, manage, distribute and maintain branded collateral (i.e. Company Swag) to employees and new hires.
• Operations/Facilities:
  • Assist with company events, both in person and virtually.
  • Provide a welcoming atmosphere when greeting and directing clients and guests to conference rooms for meetings and events.
  • Plan, prepare for and support internal and client meetings and events in consultation with leadership, including proficient use of building management software.
  • Place catering orders and prepare conference rooms for breakfast and lunch meetings and special office and client events.
  • Check and distribute mail electronically to recipients.
  • Distribute packages as they arrive from FedEx/UPS.
  • Perform daily housekeeping duties to maintain the cleanliness of the café, conference rooms and reception seating area, as well as loading/unloading the dishwasher, monthly cleaning of the refrigerators and maintenance of the coffee machines.
  • Order and stock the pantry and café with coffee, tea, water, other beverage supplies, and paper products.
  • Manage building-related issues, forms, and maintenance requests.
  • Maintain relationships with vendors and building security.
  • Submit office-related invoices to Finance for processing.
  • Coordinate travel for certain key employees.
  • Support team in regular sustainability reporting.
  • Other duties as assigned.

Requirements

• Bachelor's Degree in Communications, HR or related field. Work experience in lieu of a degree will be considered.
• Proficiency in Excel, including creating and maintaining spreadsheets, using basic formulas, formatting and organizing data.
• Ability to learn new systems quickly.
• Excellent verbal and written communication skills.
• Possess a self-motivated, resourceful, and organized work ethic.
• Ability to work collaboratively in a team setting with a client service focus.
• Strong problem-solving and time management skills with attention to detail and deadlines.
• Punctuality and satisfactory attendance are imperative.
• Computer literacy in Word and Outlook is required.

Pay

The estimated salary for this position ranges from $22.00 to $30.00 per hour depending on experience. Final compensation will be determined based on the applicant's skills, qualifications, and experience, along with the position's requirements.

Schedule

• Part-time (32 hours per week) or full-time (40 hours per week).
• In-office presence required at the company’s Chicago headquarters.