Operations Area Specialist

About The Department

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world. In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Product Supply Aseptic Manufacturing (PS AM) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At PS AM, you’ll join a global network of manufacturing professionals who are passionate about what they do.

Position Summary

Serves as key member of shift production leadership team, to include providing operations support & coaching. Reports to Shift Manager.

Essential Functions

• Acts as a process advocate, coordinating daily schedule with Work Cell Leaders & support groups, removing barriers & enabling processes to run optimally based on assigned area of responsibility (Aseptic Production, Finished Production Assembly, Finished Production Packaging)
• Serves as coach & mentor for team members related to technique, behavior & mindset by:
  • Visualizing/tracking events & actions
  • Confirming that operators understand & follow processes
  • Verifying that solutions work & are shared across shifts
• Executes process confirmation of operations standards used on shift & work with process teams to proactively improve quality & compliance
• Resolves/elevates issues related to systems such as e-time, PRISM & SAP
• Implements process improvements
• Observes & enforces all safety & environmental requirements
• Manages development planning process for operators on shift
• Follows all safety & environmental requirements in the performance of duties

Physical Requirements

• Moves equipment &/or supplies weighing up to 33 pounds within the facility using various body positions
• Routinely operates & inspects manufacturing equipment using hands
• Strap & unstrap pallets using hands
• Ancillary physical requirements as described above

Qualifications

• Associate’s degree from an accredited university required
• May consider a High School Diploma or equivalent with a minimum of four (4) years of manufacturing experience, preferably in a pharmaceutical environment. If position is for Aseptic Production, two of the four years must be aseptic processing experience
• Minimum of two (2) years of manufacturing experience required, preferably in a pharmaceutical environment. If position is for Aseptic Production, both years must be aseptic processing experience
• Experience using Lean/Six Sigma methodologies & achieving sustainable process improvements a plus
• Ability to communicate technical information clearly in writing & in presentations preferred
• Demonstrates knowledge of adult learning methodologies & is able to use multiple methods to train & coach others preferred
• Computer expertise in the following applications: MS Word, Outlook, Excel, PowerPoint, Access, SAP & novoLIMS preferred
• Experience planning, organizing, managing execution, checking results & revising work plans preferred

Equal Opportunity Employer

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.