Operations and PMO Leaders - Subject Matter Expert

About the role

We're looking for Operations and PMO leaders with hands-on experience in operations, project governance, portfolio management, and operational planning to join our Expert Network as subject matter experts.

Responsibilities

• Answering Research Questions: share your expert perspective on topics such as project prioritisation, resource allocation, portfolio governance, and operational planning processes.
• Scenario Review: apply your real-world experience to assess and respond to planning and PMO scenarios, such as programme governance cycles, capacity reviews, milestone escalations, and budget forecasting workflows.
• Surveys & Interviews: participate in structured surveys or interviews where your domain expertise informs research into planning practices and PMO operations.
• Product & Process Feedback: provide informed feedback on tools, workflows, and processes related to planning and portfolio management platforms in operations and PMO contexts.
• Framework Input: contribute subject matter expertise to help research teams better understand how Operations and PMO functions use and evaluate planning tools and governance frameworks.

Requirements

Professional Experience: Director-level or above experience in an Operations or PMO function across sectors such as Manufacturing, Healthcare, Retail, Technology, Professional Services, Financial Services, Utilities, or Government.

Domain Knowledge: deep background in one or more areas such as project governance, resource planning, portfolio management, capacity planning, or operational strategy.

Planning Tool Experience: current or recent hands-on use of a planning or PPM platform such as Microsoft Project, Planview, Smartsheet, Jira, or ServiceNow.

Analytical Thinking: the ability to draw on complex planning workflows and portfolio experience to answer research questions and provide clear, nuanced expert insight.

Communication: exceptional written communication skills and a high level of attention to detail when responding to questions on project governance, operational planning, or portfolio management topics.

Qualifications

A PayPal account to receive payment from our clients.