Operations and Administrative Intern

About the role

The Administrative Assistant / Operations Intern will support ACM’s day‑to‑day administrative functions and operational projects. This position is ideal for a student or early‑career professional seeking hands‑on experience in entertainment operations, nonprofit management, and event administration. The role requires a detail‑oriented, collaborative individual who is passionate about organizational efficiency and the country music industry.

Responsibilities

• Provide administrative support, including managing calendars, scheduling meetings, and maintaining contact databases.
• Assist with ACM’s operational projects such as vendor coordination and internal process improvements.
• Support the People & Culture team with onboarding logistics and employee engagement initiatives.
• Prepare meeting materials, agendas, and presentations for leadership and cross‑functional teams.
• Participate in planning and execution of ACM events, awards shows, and community programs by assisting with logistics and coordination.
• Maintain accurate records, files, and shared drives to support organizational efficiency.
• Conduct industry‑related research to support projects, vendor selection, and operational best practices.
• Provide day‑to‑day office support such as supply coordination, mail distribution, and file management.
• Perform additional duties as assigned to ensure smooth operations across ACM departments.
• Be available to travel for the ACM spring award show during Awards Week (location to be announced).

Qualifications

• Currently pursuing or recently completed a degree in Business Administration, Communications, Human Resources, Music Business, or a related field.
• Strong organizational skills with the ability to manage multiple tasks in a fast‑paced environment.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with project management tools is a plus.
• Ability to maintain discretion with confidential information.
• Interest in the music industry and enthusiasm for ACM’s mission and values.

What You’ll Gain

• Hands‑on experience working in operations within a nationally recognized music organization.
• Exposure to behind‑the‑scenes logistics for high‑profile ACM programs and events.
• Professional mentorship from leaders in operations, People & Culture, and entertainment administration.
• Skill‑building in project coordination, communications, and event support.
• Networking opportunities within the music and entertainment industry.