Operations Analyst, TDS Global Asset Servicing

About the role

The Global Asset Servicing Corporate Actions team is responsible for ensuring complete, accurate, and timely processing of all corporate actions as well as maintaining the multiple security masters (cross platform).

Responsibilities

• Manage daily Corporate Action Events across multiple fixed income products.
• Familiarity with DTC, Euroclear and foreign depository clearance, settlements, and Asset Servicing.
• Knowledge of new bond issues, changes in terms and conditions to the indentures, details, and calculations of interest for P&I, fixed and floating rate issues, bankruptcies, liquidations, defaults, consents, conversions, full and partial calls, and maturities.
• Responsible for processing Corporate Actions from trade date to settlement date including fails management over the complete event.
• Manage proxy services including voting submissions and the production of Completion Notice of Individual Shareholder Reporting and Letters of Representation for global markets.
• Interact with operations groups globally to provide industry leading client service to external clients and internal stakeholders.
• Respond to both internal and external inquiries expeditiously.
• Partners with technology to development, implement and refine systems and processes.
• Support the delivery and monitoring of daily outputs and critical tasks.
• Efficiently maintain documentation for regulatory, compliance, and audit purposes.
• Drive new business initiatives and pursue automations in support of STP (straight through processing).

Qualifications

• 3+ years’ experience in Asset Servicing Operations.
• Can collaborate with and encourage other team members in the pursuit of operational excellence.
• Possess excellent communication skills.
• Able to work in a fast-paced, deadline sensitive environment.
• Self-starter who is comfortable in a complex role interfacing with clients and internal teams.
• Strong knowledge of Excel (e.g., VLOOKUP, pivots, macros, etc.).
• Proven risk management skills, fostering a zero-tolerance policy for poor management practices.
• Broadridge NAPE experience is preferred.
• Strong front-to-back ownership mentality.
• Adept at multi-tasking skills with the ability to prioritize competing/conflicting priorities.
• Excellent analytical/problem solving skills while maintaining a sense of urgency.
• Understanding of industry best practices.
• Build strong relationships and work collaboratively within Global Operations and Business Services teams to support the growing needs of the business.