Operations Analyst, Sales Operations

Job Summary

Church & Dwight is seeking an Operations Analyst, Sales Operations, to join our team. The International Global Markets Group team conducts business in over 150 countries and represents one of the fastest-growing business units within Church & Dwight.

Work Environment

Hybrid: This is a hybrid role based in Ewing, NJ and requires in-person attendance on Tuesdays, Wednesdays, and Thursdays, with remote work options on Mondays and Fridays.

Role Accountabilities and Responsibilities

• Oversee Corporate Sales Operations initiatives for designated global regions, including GMG Master Data for both existing and new customer and vendor support, managing the product portfolio, delivering training on key streamlined processes, and handling reporting and analytics.
• Cook indirect vendor payments by working with regional and cross-functional teams to facilitate the creation of purchase order requisitions in SAP and complete goods receipt for the accounts payable team to process payments.
• Collaborate with regional sales operations, finance leaders, and cross-functional partners to ensure that customer price lists are regularly updated.
• Manage the customer product portfolio for the assigned region by reviewing and addressing all pricing documentation, such as Pricing Appraisal Forms (PAF) or SKU/Price Amendment Forms.
• Work with the Customer Fulfillment team to manage SKU transitions that affect pending orders and expedite processing.
• Absorb resources for regional teams within the Salesforce dashboard.
• Lead regional refresher training sessions for the assigned region and participate in Corporate Operations-led onboarding and training.
• Support reporting and analytics efforts using PowerBi and Salesforce.
• Engage in continuous process improvement and streamline processes across regional teams.

Skills and Competencies

• Must be self-motivated and be able to work under tight deadlines both independently and as part of a team.
• Must be able to multi-task.
• Must have excellent oral and written communications skills and be detail oriented.
• A working knowledge of Spanish is preferred.
• Proficient in Microsoft Office; PowerBi and working knowledge of SAP applications.
• This position involves working with personnel overseas, which requires the ability to work with empathy with global business partners who are often using English as a second language.
• May require 10% domestic and international travel.

Education and Experience

• BA/BS required
• 2+ years in a related field (marketing, sales, international business management).

Compensation and Benefits

• The U.S. base salary range for this full-time position is $59,400– $84,500.
• This position is also eligible for a bonus.
• As a Church & Dwight US employee, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid vacation and sick time, and Paid Parental Leave.
• U.S. employees are entitled to paid holidays, floating holidays, and vacation days starting in their first year of employment depending on hire date.
• You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan.
• The actual base pay offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity.
• Career decisions are dependent upon the facts and circumstances of each position and candidate.

About the Role

We are a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible.

Responsibilities

Oversee Corporate Sales Operations initiatives for designated global regions, including GMG Master Data for both existing and new customer and vendor support, managing the product portfolio, delivering training on key streamlined processes, and handling reporting and analytics.

Cook indirect vendor payments by working with regional and cross-functional teams to facilitate the creation of purchase order requisitions in SAP and complete goods receipt for the accounts payable team to process payments.

Collaborate with regional sales operations, finance leaders, and cross-functional partners to ensure that customer price lists are regularly updated.

Manage the customer product portfolio for the assigned region by reviewing and addressing all pricing documentation, such as Pricing Appraisal Forms (PAF) or SKU/Price Amendment Forms.

Work with the Customer Fulfillment team to manage SKU transitions that affect pending orders and expedite processing.

Absorb resources for regional teams within the Salesforce dashboard.

Lead regional refresher training sessions for the assigned region and participate in Corporate Operations-led onboarding and training.

Support reporting and analytics efforts using PowerBi and Salesforce.

Engage in continuous process improvement and streamline processes across regional teams.

Requirements

Must be self-motivated and be able to work under tight deadlines both independently and as part of a team.

Must be able to multi-task.

Must have excellent oral and written communications skills and be detail oriented.

A working knowledge of Spanish is preferred.

Proficient in Microsoft Office; PowerBi and working knowledge of SAP applications.

This position involves working with personnel overseas, which requires the ability to work with empathy with global business partners who are often using English as a second language.

May require 10% domestic and international travel.

Qualifications

• BA/BS required
• 2+ years in a related field (marketing, sales, international business management).

Skills

• Self-motivated
• Multi-tasks
• Excellent oral and written communications skills
• Detail oriented
• Spanish (preferred)
• Microsoft Office (proficient)
• SAP applications (working knowledge)
• Empathy with global business partners
• 10% domestic and international travel (may be required)

Benefits

• Medical
• Dental
• Vision
• Basic life insurance
• Paid vacation and sick time
• Paid parental leave
• 401k retirement plan (with company match and profit-sharing)
• Discounted Employee Stock Purchase Plan

Pay

The U.S. base salary range for this full-time position is $59,400– $84,500.

Schedule

Hybrid: This is a hybrid role based in Ewing, NJ and requires in-person attendance on Tuesdays, Wednesdays, and Thursdays, with remote work options on Mondays and Fridays.