Operations Analyst I (5204) - Capital Program Support

About the role

The Operations Analyst I is responsible for performing entry-level administrative, data analysis and financial assignments for the Operations Division. This position will work collaboratively with other analysts in the division and may have some responsibility for the oversight of co-op students and interns.

Opening Date: 09/24/2026 | Closing Date: 10/01/2026 | Job Grade: SAM 36

Responsibilities

• Prepares and monitors weekly and monthly reports, both financial and statistical.
• Collaborates with team members to collect and analyze data.
• Visualizes data with charts, graphs, infographics, and/or basic dashboards.
• Establishes basic key-performance indicators to measure the effectiveness of business decisions and service delivery.
• Processes information in conjunction with other Operations analysts.
• Drafts presentations for senior staff members.
• Identifies and recommends process improvements to enhance operational efficiency.
• Contributes to the development and documentation of standard operating procedures.
• Coordinates project activities and communicates updates to stakeholders.
• Assists in the development and delivery of training programs for staff members.
• Performs other duties as required.

Qualifications

• Bachelor’s degree in business administration, data analytics, finance, or related field.

Skills

• Knowledge of Microsoft Office Suite.
• Basic understanding of data visualization tools including but not limited to Power BI.
• Excellent verbal and written communication skills.

Benefits

• Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
• Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
• Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
• Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.
• Invest in Your Growth – Tuition reimbursement to support your education and career advancement.
• Student Loan Assistance – Positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
• Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services.

Pay

Salary Range: $59,540.00‑$74,412.00