Operations Analyst (HR)

Location: Frisco, TX (Onsite)
Note: This role requires HR onboarding and administrative experience; it is not a Data Analytics position.

About WorldLink

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow. We embrace a culture of experimentation and constantly strive for improvement and learning. We take pride in our employees and their future with continued growth and career advancement. We put TEAM first—collaborative, respectful, and driven by ambition. If you are passionate about what you do, enjoy tough problems, and thrive in a non-bureaucratic startup environment, WorldLink may be the place for you.

About the role

We are looking for an Operations Analyst (HR) to join our Operations Team. You should be someone who is passionate about their career, eager to grow, and willing to wear multiple hats in our operations department.

Responsibilities

• Examine documents, materials, and products, and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
• Onboarding of new employees.
• Prepare and maintain various reports for different departments and clients.
• Ensure compliance with corporate policies.
• Follow-up activities for multiple workstreams including accounting, payroll, legal, recruiting, and HR.
• Create and maintain vendor management processes and databases.
• Work closely with operational departments to identify and evaluate the quality of different data sources used for key result/metric calculations and performance analysis.
• Review reports to ensure they meet predefined policies and guidelines.
• Perform all other duties that ensure compliance with all standards and regulations.
• Audit and validate operational data to ensure integrity across all systems and processes.
• Ad hoc project management for multiple workstreams: HR, payroll, accounting, recruiting, legal, etc.
• Works on operational tasks as assigned.
• Annual Reporting compliance (W-2; 1099; 1095-C, etc.).

Requirements

• 1-3 years of experience in a related field.
• Bachelor’s degree.
• Office environment experience.
• Proficiency using a variety of computer software applications, especially Microsoft Word, Excel, and Outlook.

Skills

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment with limited supervision and the exercise of discretion.
• Strong interpersonal skills handling sensitive and confidential situations and documentation.
• Ability to communicate effectively and clearly at all levels and with both internal and external clients.
• Excellent spelling, grammar, and written skills.
• Friendly and polite telephone manner.
• High level of attention to detail.
• Highly effective at establishing priorities, multitasking, and meeting tight deadlines.
• Flexible and willing to adapt.
• Proactive and takes initiative to drive activities to closure with limited supervision.
• Works to deliver excellent products and services at the lowest cost to the company.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds.
• Specific vision abilities required include the ability to distinguish the nature of objects by using the eye.
• Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time.
• Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
• Performs work under time schedules and stress which are normally periodic or cyclical, including time-sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines.
• May require working additional time beyond normal schedule and periodic travel.

Benefits

A few highlights of our industry-competitive benefits and career development opportunities include:

• Medical Plans
• Dental Plans
• Vision Plan
• Life & Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• Critical Illness/Accident/Hospital Indemnity/Identity Theft Protection
• 401(k)