Operations Analyst

About the role

Partner across the company with the operations team to compile and analyze labor metrics and productivity data.

Responsibilities

• Manage the integrity and accuracy of the labor management system and become a subject matter expert for the labor management system.
• Prepare labor management reporting which provides timely insight into labor performance and volume-driven trends.
• Aid management with any ad-hoc projects as deemed necessary and essential to the financial success of the company.
• Perform time and motion studies of key operating areas for the purpose of validating labor standards, as directed.
• Perform operational observations as directed by the Corporate Director of Operations Analysis.
• Perform other job-related duties as assigned.

Qualifications

• Bachelor's Degree or equivalent in Business-related field.
• One to two years of experience in the Casino industry preferred.
• Effective communication skills, both written and verbal, with Guests, Team Members, and Management.
• Strong PC and spreadsheet skills.
• Prior supervisory experience preferred.
• Ability to multitask and meet deadlines.
• Excellent organizational skills.
• Detail-oriented, innovative, flexible, thorough, task-oriented, can work independently with minimal direction.
• Ability to obtain gaming registration for the jurisdiction in which the property is located.
• Ability to access all areas of the casino as part of the requirements to perform duties as listed above.