Operations Analyst

About the role

At Norwood Medical, the work you do matters. Every precision component we manufacture plays a role in helping surgeons perform procedures that improve and save lives around the world. From robotic-assisted surgery to minimally invasive medical technologies, our products are trusted in operating rooms where quality and precision make a difference. Whether you're beginning your manufacturing career or looking to grow your CNC skills, you'll have the opportunity to learn from experienced team members, work with advanced equipment, and build a rewarding future in medical device manufacturing. If you're motivated, dependable, and eager to learn, we'd love to have you on our team. Your work ethic, commitment to quality and eagerness to learn will help our customers understand what we make matters.

Responsibilities

• Provide administrative support to various operational areas
• Collect and analyze data to evaluate operational areas
• Create and update documents and spreadsheets utilizing Microsoft Office software packages
• Handle incoming customer and vendor phone calls
• Track progress on special projects
• Create bill of materials in Vantage for new parts
• Update bill of material in Vantage for customer or internal process changes
• Update routers
• Generate work instructions
• Assist with inventory control
• Purchase and track materials requested
• Coordinate and expedite work to various internal departments
• Coordinate and communicate work in process and close out completed jobs

Skills

• Ability to follow established methods and procedures
• Use of eyes for visual inspection purposes
• Hand dexterity
• Ability to lift up to 35 pounds
• Ability to stand, sit, or move about the facility during scheduled work hours
• Work as a team player and communicate work related issues as needed

Qualifications

• Safety Mindset: Consistent usage of required PPE and safety procedures for tasks being performed.
• Experience: Demonstrated longevity of at least eight consecutive months in previous employment.
• Top Candidates will have: working experience in manufacturing environment.
• Time Management: Reliable, on-time attendance record; Ability to efficiently reach productivity goals.
• Adaptability: Work in an environment with frequently changing temperatures; Ability to work overtime when required; Eagerness to learn processes and procedures in multiple areas.
• Collaborative: Promote a culture of teamwork where we help each other to learn and meet shared goals.
• Communication: Share information clearly, listen to understand, resolve issues through open dialogue, and use communication tools to stay connected.
• Must be able to read, write and conduct business in English with or without reasonable accommodation.
• Must pass pre‑employment background screening and drug screening.

Benefits

• Medical, dental, vision and prescription benefits starting last day of the month.
• PTO (prorated first calendar year), up to 9 paid holidays.
• Company paid Life Insurance.
• Employee Assistance Programs providing financial advice, personal and group therapy, etc.
• College tuition assistance program available after 6 months of employment.
• A safety focused workplace.
• Numerous avenues for personal and professional growth through training and upward movement within Norwood.
• 401(k) savings plans.
• Health Lifestyle Programs.
• Voluntary Benefits and Employee Discounts.
• Career Development.