Operations Analyst

Gridforce Energy Management’s mission is to ensure power flows consistently and reliably while enhancing our client’s profitability and reducing their risk exposure. Since 1999, Gridforce has been providing precision energy control and integration management services to micro-grids, load-serving entities, and demand response clients throughout North America. Our employees collaborate to solve problems and improve the business of our diverse client base, including cities, municipalities, electric cooperatives, generation owners, and operators. We offer career development and training opportunities to build new and valuable skills. Located in Downtown Houston, Texas, Gridforce provides an energizing and engaging work environment in a rapidly growing city with world-class institutions and a young, diverse population.

About the role

The Operations Analyst performs energy accounting checkouts and provides general support for various teams within Gridforce, including office management, project management, operations, training, and compliance.

Responsibilities

• Perform daily, weekly, monthly, and annual NERC Inadvertent energy checkout processes with customers and counterparties using multiple systems across different time zones.
• Conduct monthly reserve sharing pool event checkouts for energy volumes and issue invoices to appropriate entities on behalf of clients.
• Collect and compile NERC compliance evidence to ensure adherence to Federal Regulatory Requirements.
• Manage internal and external projects, including meeting coordination, task assignments, and follow-ups with resources.
• Procure hardware and software for customer and internal projects.
• Oversee vendor and contractor onsite maintenance activities for NERC CIP (Critical Infrastructure Protection) physical security systems and life support equipment.
• Support staff and project onboarding activities.
• Maintain NERC documents and organizational documents on SharePoint.

Requirements

• High School diploma or equivalent required.
• At least 3 years of experience with data analysis, strong communication skills, and proficiency in MS Office.
• Effective verbal and written communication skills.
• Strong analytic and problem-solving abilities.
• Good organizational and time management skills.
• Team player with a positive attitude and eagerness to learn.
• Working knowledge of electric generation, transmission, origination, or trading is a plus.

Working Conditions

• Office environment requiring the ability to sit for long periods and handle extended screen time.
• Some travel to various data centers across Texas.
• Typical work schedule is Monday–Friday during normal business hours, but may require off-hours support during emergencies due to 24/7 business operations.

Benefits

• Participation in the Fitness for Duty Program, including a post-offer physical examination, drug screening, and post-employment random drug screening.
• Extensive smoking restrictions in and around the facility.

Pay

Initial compensation ranges from $76,400 to $88,000, depending on experience and qualifications.