Operations Analyst

About the role

MDW Associates is currently seeking an Operations Analyst to work with our government client in Arlington, VA. This role is a hybrid position that is two to three days per week on-site.

Responsibilities

• Manage standard operating procedures (SOPs), including tracking, updating, creating, disseminating, and auditing SOPs.
• Manage awards program, supporting all phases from the initial call for nominations, through nomination intake and review, and concluding with final award decisions, recipient notification, and program close-out activities.
• Manage the process for the award presentation, including coordinating logistics, preparing presentation materials, ensuring proper recognition of recipients, and facilitating any associated ceremonies or events.
• Manage the Acquisition Exchange Program (AEP), supporting all phases from submission of applications through review and nomination, assignment tenure, and conclusion.
• Provide routine contact and training to maximize participant opportunities and experience.
• Manage the input and flow of responses in the Correspondence and Task Management System (CATMS) to ensure all tasks are completed in a timely manner.
• Demonstrate expert-level understanding of the roles, responsibilities, and equities to efficiently evaluate incoming tasks.
• Provide informed recommendations for acceptance and assignment to the appropriate directorate(s) or advise on rejection of tasks with a recommended OSD level OPR.
• Manage and regularly update the website to provide an intuitive, comprehensive and up to date resource of DoW-level contract and pricing-related policies, regulations, guidance, training and e-Business tools for the DoW Acquisition and Contracting community.

Requirements

• At least 5 years of practical experience, including at least 1–2 years of recent staff‑level service.
• Demonstrated ability in correspondence management and task tracking, supporting administrative workflows, SharePoint sites, preparing professional correspondence and briefing materials, and the ability to collaborate across teams and stakeholders.
• Adaptable in dynamic environments, integrity in handling sensitive information, initiative in anticipating needs, and strong interpersonal communication to foster effective collaboration.
• Bachelor's Degree is required.
• Candidates for this position must have an Active Secret Security Clearance.

Benefits

• Health
• Dental
• Vision
• Group Life Insurance/Long Term Disability/Short Term Disability
• Retirement/401(k)
• Flexible Leave Policy