Operations Analyst

About the role

Work on special projects and operational related service issues to meet business needs. Using independent judgement, develop alternative views and future business needs to assist management in making business changes to stay ahead of the competition.

Responsibilities

• Develop and execute metric/reporting audit processes to ensure data integrity across the provider network and adhere to service level agreements.
• Apply analysis skills in the development of business process models, procedures, and systems.
• Research and analyze business results to identify trends and research variances; make recommendations to improve company performance and resolve issues.
• Act as a subject matter expert to recommend and document business requirements for process improvements and system enhancements.
• Conduct effective interviews/research to determine and document stakeholders, business needs, and requirements.
• Provide post-implementation support, including problem resolution, adjustments to new procedures, and change management.
• Review technical design deliverables to ensure business objectives are met.
• Manage the identification of training and development materials, communications of changes, and manuals to management.

Requirements

• Typically Has The Following Skills Or Abilities:
• Bachelor’s Degree in a related field; in lieu of degree, 4 years functional experience.
• Demonstrated experience with financial and risk analysis, making recommendations and preparing business cases including cost benefit analysis.
• Demonstrated ability to conduct various types of financial analysis or related experience.
• Demonstrated experience with business process analytics using Excel, flowcharting, activity diagrams, and workflow models.
• Demonstrated ability to document, propose, negotiate, and present approaches and solutions.
• Thorough understanding of business implications, project interdependencies, and system interfaces.
• Ability to multi-task and work in a team environment.
• Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization.

Qualifications

• Experience with logistics operations, including freight coordination and shipment lifecycle management.
• Familiarity with freight routing processes, including scheduling, tracking, and optimizing delivery routes.
• Experience coordinating between warehouse, shipping, and third-party logistics (3PL) teams.
• Strong understanding of day-to-day operational workflows within distribution, logistics, or supply chain environments.

Skills

• Experience with logistics operations, including freight coordination and shipment lifecycle management.
• Familiarity with freight routing processes, including scheduling, tracking, and optimizing delivery routes.
• Experience coordinating between warehouse, shipping, and third-party logistics (3PL) teams.
• Strong understanding of day-to-day operational workflows within distribution, logistics, or supply chain environments.

Benefits

Salary Range: $58,656.00 - $80,253.00
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

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